Worldwide 24/7 Support, On-Site Installation, Training, and Maintenance

Smartplay is committed to support and service after the sale. With technicians based in both the United States, Europe and SE Asia, we are available 24/7 to keep your lottery operating properly.

All machines come with a free warranty for up to one year, depending on the frequency of your draws. For example, machines being used once per week have a longer warranty than those being used continuously, drawing every 10 minutes.

We offer various support and maintenance packages to fit your objectives and budget, which may include:

  • 24/7 phone support
  • On-site maintenance packages
  • Discounts on emergency visits
  • Free or discounted replacement parts
  • Free spare parts kits   

Smartplay employees are on call and travel worldwide servicing customers in 85 countries.