Customer trust is on the line. Smartplay’s high-quality equipment and worldwide support
Smartplay International, Inc. designs, manufactures, and services mechanical drawing machines and computerized digital lottery drawing systems. Founded in 1993, Smartplay has served over 400 customers in 85 countries across lottery, gaming, trade show and media industries.
The company offers 20+ models of mechanical drawing machines for the lottery, bingo, keno and other numbers-based games and promotions. In 2003, Smartplay introduced the Origin Digital Drawing System which is widely used in the lottery industry for conducting drawings, partially or completely replacing their mechanical drawing systems. The company has also developed technologies for automating the drawing process as well as distributing results via traditional broadcast, online and social media.
Why Choose Smartplay For Your Lottery Systems
Size and Depth of Team: One-third of our 35 employees are trained and on-call for service and support. Support staff is located in both the United States and Europe. We employee no outside contractors. All technology development and fabrication is done at our headquarters in Edgewater Park, NJ, USA.
Industry Experience: Deployed over 3000 mechanical and digital lottery drawing systems since its founding in 1993.
Association Memberships: Member of the World Lottery Association (WLA) and North American Association of State and Provincial Lotteries (NASPL).
Broad Customer Base: Lottery systems deployed for over 400 companies in 85 countries and actively service over 200 lottery customers. Our technicians travel monthly, providing routine maintenance to customers worldwide.
Industry Certifications: ISO 9001:2008 certified and transitioning to ISO 9001-2015 certification. Drawing systems have been tested and certified by GLI, KPMG, Eclipse, Delahanty Consulting, and BMM in numerous countries, states and provincial jurisdictions.
Proven Technology: Technology systems to automate drawing events, reduce resources for conducting drawings, and increasing security.
Product Reliability: On any given day, more than 1200 Smartplay systems are drawing winning numbers for lottery and gaming customers around the world. After over one million individual draw events in the last 10 years, our records show 79 service requests outside regularly scheduled maintenance. Many clients are running machines continuously, drawing every 5 or 10 minutes — hundreds of draws per week.
Engineering Approach: Mechanical and digital draw systems are designed in-house by highly skilled engineers and craftsmen. Control over every aspect of machine fabrication allows us to simply machine operation, reducing risk of malfunction and chances of end-user operational error.